It can be tricky to transfer an email address to another provider, but no worries, it doesn’t have to be! In this blog post, we will guide you through the complete email transfer, from setup to finishing the email transfer.
👍 This tutorial does not require any IT knowledge. Follow our step by step instructions and your emails will be transferred to another provider in no time. Let’s start!
3 Steps to Transfer an Email Address to Another Provider:
Video-Tutorial:
Step 01: Setup
To start transferring your email address to another provider, you need two things:
- Access credentials for the old email account (username, password, mail servers address).
- Access credentials for the new email account.
I’d like to use the same email address with the same custom domain. Is this possible?
e.g. transfer myaddress@mybusiness.com hosted by provider A
to myaddress@mybusiness.com hosted by provider B
Absolutely! If you’d like to transfer your email address to another provider while keeping the same custom domain, have a look at this tutorial ➡️ or for a complete walkthrough, read this tutorial ➡️.
What to do if the new email account does not already exist:
In case the new email address does not already exist, create the email address on your webspace or web server before proceeding with the data transfer. If you don’t know how to create the new email address on your web space, contact your new hosting provider and ask them to create the new email address for you.
➡️ Now it’s time to start to transfer the email address to another provider!
Step 02: The Data Transfer
- Download and install the MailJerry app or start your email transfer in your browser at https://webapp.mailjerry.com.
- Click on New Migration.
- Select your account type (e.g. IMAP, Gmail, Yahoo!…) and enter the username, password and mail server address (if required) of your old email address into the fields for Existing Address.
- Now select the account type for your new email address and enter the username, password and mail server address (if required) in the fields under New Address.
- Click on Check Settings. MailJerry will now validate your access data and connect with your old and new email address.
- In the Summary, you’ll see how many emails and folders and how much data volume will be transferred from your old email address to the new provider. On this page, activate the option Synchronize Emails for 10 Days.
ℹ️ Why should I activate the sync? Through activating the mailbox sync, all emails that are received in your old email address will automatically be transferred to your new email address. This handy feature gives you enough time to inform your contacts about your new email address and make sure that all new emails will only be received in your new mailbox.
- Click on Start Your Migration and wait until all your data was transferred to another provider.
Step 03: Finishing the Transfer
Once your email transfer has been completed, it will be marked with a green icon in the overview. This means that your data transfer is done and all your emails were copied to your new email address.
Now, it’s time for the finishing touches:
- Setup the new email address in your email client (Outlook, Thunderbird, Apple Mail…).
- Remove the old email address from your email client.
- Configure your old email address to forward all newly received emails to your new email address (see Expert Tip below).
- Update your email signature with your new email address.
- Tell your contacts about your new email address.
💪 Expert Tip:
After 10 days, the auto-mailbox-sync in the MailJerry app ends and new emails will no longer be forwarded to your new mailbox. In case you expect to still receive new emails in your old account, do the following:
- Login to the control panel of your old webspace or Mailserver.
- Go to the email / mailbox settings. Here, you will find an option called email forwarding (or similar).
- Activate this option and add your new email address as recipient.
- New emails received in your old account will now automatically be forwarded by the old mail server to the new account.
ℹ️ In case you are not sure how to activate the email forwarding, contact your hosting provider and ask them to set it up for you.
Well done! 🎉
You successfully managed to transfer an email address to another provider!
In case you have any questions, have a look at our FAQs or our Tips & Tricks.