Last verified: Apr 2025
What is PrivateEmail by Namecheap?
Private Email is an all-in-one business email solution offered by the hosting provider Namecheap. PrivateEmail is powered by Open-Xchange, which is an open source collaboration software. Thanks to this software architecture, Namecheap PrivateEmail offers a lightweight, capable and fast email interface.
The PrivateEmail Business packages is suited for small and mid-sized organisations. The feature set includes everything you need to efficiently manage your daily tasks, e.g. shared folders, task management and work schedules. Thanks to its social networking features, you can fully automatically publish content and subscribe to channels on social media (e.g. Facebook) or use your account with multiple Google services.
In case you've opted for PrivateEmail as your new email provider, you're very likely looking for instructions on how to access your PrivateEmail account in your favourite email client. The following sections show you how this works:
How to Access Your PrivateEmail Account:
To access your PrivateEmail account in any email software or email client, simply refer to the IMAP and SMTP settings stated below. We've also provided the current PrivateEmail POP settings, in case you wish to use POP instead of IMAP.
PrivateEmail IMAP Settings:
For incoming emails and when performing an email migration using MailJerry, refer to these settings:
| IMAP Server | mail.privateemail.com |
| IMAP Port | 993 (for SSL) or 143 (for TLS/STARTTLS) |
| IMAP Security | SSL or TLS/STARTTLS |
| Username | Your full email address |
| Password | Your PrivateEmail account password |
PrivateEmail SMTP Settings:
To send emails, add the following SMTP settings to your email client / email software (not necessary when using MailJerry!).
| SMTP Server | mail.privateemail.com |
| SMTP Port | 465 (for SLS) or 587 (for TLS/STARTTLS) |
| SMTP Security | SSL or TLS/STARTTLS |
| Username | Your full email address |
| Password | Your PrivateEmail account password |
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Download now!PrivateEmail POP Settings:
Don't like IMAP? This are the current POP / POP3 settings for Private Email:
| POP Server | mail.privateemail.com |
| POP Port | 995 |
| POP Security | SSL |
| Username | Your full email address |
| Password | Your PrivateEmail account password |
What is better? POP or IMAP?
The decision between POP and IMAP depends on how you'd like to use your emails:
If you configure your PrivateEmail email account with POP3, your emails will be fetched from the server and saved on your device. This allows you to access your emails even when you're not connected to the internet. Furthermore, you can save disk space and avoid running out of storage capacity in your PrivateEmail email account. However, with POP, it's necessary to regularly perform a backup of your emails, as they are only stored on the device you downloaded the message to.
In case you'd like to use your PrivateEmail email account on multiple devices, IMAP is the better option. With IMAP, your emails are still stored on the PrivateEmail mail servers, allowing you to sync the status of your mailbox between multiple devices. What's more, with IMAP, you don't need to worry about performing an email backup.
How to Migrate Your Emails from / to PrivateEmail:
Do you wish to migrate your existing emails to your new PrivateEmail mailbox? Or do you wish to switch to another provider and take your emails with you? Here's how you can easily migrate your emails from or to PrivateEmail:
➡️ Download MailJerry, our email migration tool, or start your migration directly in the browser.
➡️ Launch MailJerry and select "New Migration".
➡️ Select the account type and fill in the email credentials for your existing email account in the "Existing Address" fields.
➡️ In the "New Address" section, input the IMAP settings for your new email account (e.g., the PrivateEmail email settings provided above).
➡️ Begin your migration by clicking on "Start Migration."
Wait for the email migration from / to PrivateEmail to complete.
🎉 That's all! Your emails are now safely stored in your new email account!
