There are many cases in which you need to find the IP address of your mail server.
Knowing your Server IP can be helpful:
- if you migrate emails to another server while keeping the same domain.
- in case you want to connect to your old mail server after you changed the DNS settings for your domain.
- if you wish to use a new mail server but the DNS settings of your domain are still pointing to your old server.
How to find a server IP address: Three easy options
If you need to find the IP address of your server, you basically have three options:
- ask your provider or technical contact
- look in your DNS admin panel
- use ping or nslookup
Option 1: Ask your provider or technical contact
➡️ Simply write an email to your provider or technical contact and request the IP address of your (mail) server.
– easy, simplest solution
– no technical knowledge required
– it might take some time until you receive an answer
Option 2: Look in your DNS admin panel
Log in to the admin panel for your domain and go to the DNS settings. There, you should find one or multiple entries for your domain. If you need your server IP address, have a look at the entry labeled “A” or “A Record”. To find your mail server IP, check the entries for mail.yourdomain.com or imap.yourdomain.com.
– quick solution
– little technical knowledge required
– you need access to your domain admin panel
Option 3: Use PING or NSLOOKUP
Open your command prompt (Windows) or Terminal (Mac) and perform a ping or nslookup for your domain (instructions below).
– quickest solution
– does not require access to the domain administration
– a little bit of technical knowledge required
How to find a server IP address using PING
What is ping?
Ping (Packet Internet Network Groper or Packet InterNet Groper) is a program that is used in computer network administration. It can help you to test and verify if a host name or IP address exists and accepts requests.
How to use PING:
To perform a ping request to your server, you can use an online service like https://ping.eu/ping/ or perform a ping command on your computer.
How to use ping on Windows to find a server IP:
- Right-clicking the Windows icon and select “Command Prompt” or “PowerShell”.
- Enter ping mail.yourdomain.com in the window that opened and press enter.
- If your domain is configured correctly, you will receive a reply from your mail server containing your IP address.
Troubleshooting: The ping to mail.yourdomain.com does not work? Try ping imap.yourdomain.com instead.
How to use ping on Mac OS to find the server IP:
- Open the Terminal on your Mac (open Spotlight and search for “Terminal” or look in the Applications folder).
- Type ping mail.yourdomain.com and press ENTER
- If your domain is valid, you will receive a reply from your server containing your mail server IP address.
- Press Command + C to stop the ping
➡️ The ping command will be executed until you stop it. To stop ping, press Command + C or simply close the Terminal window.
How to find a server IP address using NSLOOKUP
What is nslookup?
Like ping, nslookup is a command-line network administration tool that lets you enter any host name to find its corresponding IP address. Nslookup obtains the mapping between your domain name and your servers IP address or its DNS record.
How to use nslookup:
You can execute nslookup in your Command Prompt / Power Shell (Windows) or your Terminal (Mac OS) or use an online service like https://www.nslookup.io.
How to use ping on Windows or Mac OS:
- Open your Command Prompt / Power Shell (Windows) or Terminal (Mac OS)
- Enter nslookup mail.your-domain.com and press enter.
- Nslookup will list your servers IP address in the section “Non-authoritative answer”.
Conclusion: How to find a server IP address? Answer: Easily!
🎉 That’s it. In this article, we’ve shown several ways to find a server IP address: From contacting your support to performing a ping or nslookup – you’re now equipped with several methods to find a server IP.
So in case you needed your IP address in order to migrate your emails with MailJerry, you can now enter your mail servers IP address into the field “mail server” and start your email migration. 💙